Wednesday, October 19, 2011

Fix for iTunes Store hanging at "Accessing iTunes Store"

Just found this, hope it helps someone :)

FYI: I'm running iTunes 10.5 on Windows 7 (64 bit), but apparently this works on Mac OS may be due to upgrading o 10.5 last week, but I'm not certain that's what caused it. Anyway, on to the fix!


when you do anything in  iTunes Store, itunes seems to hang showing "Accessing iTunes Store" in the banner.


  • Open iTunes - go to the top bar, click the 'Store' drop down menu
  • Then click 'De-authorise this Computer'
  • Enter your password
  • Close & relaunch iTunes
  • Click 'Store' again then click 'Re-authorise this Computer
  • Enter password

et voila, the store should work properly again!


Posted via email from John's posterous


  1. Also no help for me, still would recommend anyone to try. Who knows how many reasons there can be for the Itunes store failing. At least I'm not giving them any money as long as this isn't working :P